Refund and Returns Policy

We offer refunds/returns only if the product does not work as intended due to design or manufacturing defects for a period of 12 months from the date of Invoice.

Several types of goods are exempt from being returned. Electrical goods such as Transformers, solenoids cannot be returned.

To complete your return, we require a receipt or proof of purchase and obtain a RMA by sending an email to rma@yashikaa.in.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 365 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us on sales@yashikaa.in.

Only regular priced items may be refunded. Sale items cannot be refunded by Yashika Industries.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to our facility address as provided in the RMA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at returnsandrefunds@yashikaa.in for questions related to refunds and returns at Yashika Industries.